How we work
The right work. In the right order.
Where we begin
Before we recommend a channel, we ask about the business.
Your answers shape the plan. They help us decide where to focus, what needs fixing, and which opportunities are worth pursuing.
What we ask first
- 01Which work is most valuable to you?
- 02What makes someone a good client?
- 03Where do your strongest enquiries come from today?
- 04And if more opportunities arrived, which ones would you actually want?
The first step
Start with a clearer picture.
Your free growth audit is a focused review of how a prospective client discovers, understands and contacts your business. We look at your public website, your search presence, your business profiles and your enquiry journey, and you receive the clearest findings and suggested priorities in writing.
Some questions need a closer look at your accounts or sales process. We identify those separately, so observations and assumptions stay clear.
Read the audit, discuss it with your team, or talk it through with us. There’s no obligation to continue.
How we measure progress
Follow the journey from being found to winning work.
Visibility
Are you appearing for relevant searches, locations and buyer questions? Is the right audience reaching your business?
Enquiries
Are more suitable prospects contacting you? Which pages and channels contribute to those conversations?
Opportunities
Which enquiries move forward? Where are prospects dropping out, and what can we learn from that?
Clients won
Where your sales data allows, we connect marketing activity with signed work and acquisition costs.
We explain what the data shows, what remains uncertain, and what we recommend doing next.
Frequently asked questions
What happens after we get in touch?
01 Can we start with the audit alone?
Yes. The free audit gives you an initial view of the opportunities. You can decide whether a conversation or further work would be useful after reading it.
02 How much time will you need from us?
We agree that during scoping. Expect a kickoff conversation, access to relevant information, and scheduled input for content and approvals. Your delivery plan makes those requirements clear.
03 Will you need access to everything?
We request the access needed for the agreed work. The initial public audit does not require account access; deeper analysis and delivery usually do. Your accounts remain under your control.
04 What if our priorities change?
Tell us. We review the effect on the plan and agree any changes to delivery, timing or scope before proceeding.
05 How soon should we expect progress?
Different activities move at different speeds. Website and follow-up improvements may be implemented early. Search visibility and a stronger content presence require sustained work. Your plan sets realistic milestones for each.
06 What if something isn’t working?
We examine the evidence, explain what we’re seeing, and recommend a response. That could involve improving the execution, revising an assumption or shifting effort to another priority.
Tell us about the work you want more of.
A particular kind of client. Larger projects. A new service. A market you haven’t reached yet. We’ll start there, and look at how your marketing could help you get closer.
Your growth audit
- Free, and it stays free
- Back within one working day
- Written by a person, not generated
- No call booked on your behalf